PRIVACY POLICY
FEI Cargo Ltd values the trust you place in us and is committed to protecting your personal
information. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you visit our website or use our services, including payments made through
Razorpay or other online payment links.
By using our website and services, you consent to the terms of this Privacy Policy.
SECTION 1 – COLLECTION OF PERSONAL INFORMATION
When you engage with us for services, make a payment, or interact with our website, we collect
personal information you provide, such as your name, address, contact details, email, and
payment details.
We may also automatically collect certain technical information (such as IP address, browser
type, and device information) to improve our services.
SECTION 2 – CONSENT
How do you give consent?
By providing your personal information for a transaction, payment, service request, or
communication, you consent to its collection and use for that specific purpose only.
For any secondary use, such as marketing, we will either seek your explicit consent or give you
an opportunity to opt out.
How can you withdraw consent?
If you change your mind, you may withdraw your consent for us to contact you, or to continue
collection, use, or disclosure of your information at any time by writing to us at:
Privacy Compliance Officer
FEI Cargo Ltd
104, Mangalya, Marol Maroshi Road,
Marol Naka, Andheri East,
Mumbai – 400059, India
Email id: legal@feicargo.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law, or if you violate our Terms of
Service.
SECTION 4 – PAYMENT
We use Razorpay as our third-party payment gateway.
• Razorpay does not store your card data on their servers.
• All payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
• Your transaction details are used only as long as necessary to complete the transaction, after which they are not stored.
• Razorpay complies with PCI-DSS standards to ensure secure handling of payment information.
For more details, please review Razorpay’s Terms and Privacy Policy at https://razorpay.com.
SECTION 5 – THIRD-PARTY SERVICES
Our service providers will collect, use, and disclose your information only to the extent
necessary to perform the services they provide to us.
Certain providers, such as payment gateways, may have their own privacy policies regarding
the information we are required to share with them. We encourage you to read their policies
to understand how your information will be handled.
Please note that third-party providers may be located in or operate under a different
jurisdiction than you or us. If you choose to proceed with such transactions, your information
may be subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party site, you are no longer governed
by this Privacy Policy.
SECTION 6 – SECURITY
We follow industry best practices and take reasonable precautions to protect your personal
information against unauthorized access, misuse, disclosure, alteration, or destruction.
SECTION 7 – COOKIES
We use cookies to maintain user sessions and enhance your browsing experience. Cookies are
not used to personally identify you on other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or country
of residence, or you have given consent for any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Updates will take effect
immediately upon posting on our website. Material changes will be notified on our site to keep
you informed about how your information is handled.
If FEI Cargo Ltd is acquired or merged with another company, your information may be
transferred to the new owners to ensure service continuity.
QUESTIONS AND CONTACT INFORMATION
If you wish to access, correct, amend, or delete any personal information we hold about you,
or if you have concerns about this policy, please contact our Privacy Compliance Officer:
Privacy Compliance Officer
FEI Cargo Ltd
104, Mangalya, Marol Maroshi Road,
Marol Naka, Andheri East,
Mumbai – 400059, India
Email id: legal@feicargo.com